Privacy Policy

Gold Link & Co provides event management, event coordination, venue-related services and related event experiences for private, corporate and brand occasions.

We collect information that you provide when you submit an event enquiry, complete a venue listing or venue partner form, make a general website enquiry, or communicate with Gold Link & Co by email or other means.

This may include:

• name and contact details, including email address and telephone number where provided
• event information, including event type, proposed date, guest numbers and budget information
• venue information, including venue name, location, venue type, capacity, event types and website details
• website information connected with forms, security and site functionality
• any information you voluntarily include in messages or supporting details

Gold Link & Co operates a curated venue discovery service. Venue operators may submit venue information for consideration for inclusion within the Gold Link & Co venue directory.

Venue information may include:

• venue name and location
• venue type, capacity and suitable event types
• website details and contact information
• descriptions, notes and other information submitted by the venue

Gold Link & Co may review, edit, verify, categorise and publish appropriate venue information within the directory. A venue submission does not mean that the venue will automatically be published.

We may use information to:

• respond to enquiries and communicate with you
• provide event-related services and manage client relationships
• assess, manage and respond to venue submissions
• operate and maintain the Find a Venue directory
• communicate with clients, prospective clients and venue partners
• improve website functionality and user experience
• maintain website security and protect our business
• comply with legal, regulatory and accounting obligations

Under UK data protection law, we need a lawful basis to use personal information. Depending on the circumstances, we may rely on:

• taking steps at your request before entering into a contract, such as responding to an event enquiry or venue submission
• contractual necessity, where we need information to provide agreed services
• legitimate interests, such as managing enquiries, maintaining business records, operating the website and developing the Find a Venue service
• consent, where the law requires consent for a particular activity, such as certain non-essential cookies
• legal obligations, where we need to keep or disclose information to comply with the law

We may share information with appropriate third-party service providers where necessary to operate the website, process enquiries, maintain systems, provide hosting, email, analytics or other technical services.

We may also share relevant event or venue information with suppliers, venues or partners where this is necessary to discuss, plan or deliver services you have asked us to consider or provide.

Information provided by venues for directory purposes may be displayed publicly where the venue has been accepted for listing. We only aim to publish information that is appropriate for public directory use.

We retain information only for as long as reasonably necessary for the purpose for which it was collected. This may include legal, accounting, operational and dispute-resolution requirements where applicable.

We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

Some third-party service providers may process information outside the UK. Where this happens, appropriate safeguards will be used where required by data protection law.

The website may use necessary cookies and similar technologies to help it work securely and remember privacy preferences. Where enabled with consent, non-essential cookies such as analytics technologies may be used to understand website usage and improve the experience.

More information is available in our Cookie Policy.

Depending on the circumstances, you may have the right to:

• access the personal information we hold about you
• ask us to correct inaccurate or incomplete information
• ask us to erase information where applicable
• ask us to restrict how we use information
• object to certain uses of information where applicable
• request data portability where applicable
• withdraw consent where consent is the lawful basis for processing

If you have a privacy concern, please contact Gold Link & Co first so we can consider and respond to it. You also have the right to complain to the UK Information Commissioner's Office.

Gold Link & Co
events@goldlinkandco.co.uk